Terms and Conditions

I declare that I have read and understood the terms and conditions of my membership to HealthFit Collective Ltd and HealthFit Collective Greytown Ltd – set out below and agree to be bound by them.

I agree to the following terms:

1. I agree that every detail in this contract is correct;
2. I understand that if I do not provide complete and true information, this contract can be terminated immediately;
3. I acknowledge that it is my responsibility to look after my own well-being while I’m in the HealthFit Studio in 18 Allen Street, Te Aro or in Martinborough, HealthFit Greytown and attending HealthFit classes both on and off the premises;
4. I confirm that to the best of my knowledge I’m unaware of any injuries or medical conditions that will make it dangerous for me to exercise;
5. I understand that I have to abide by the buy-out clause for this membership if I choose to terminate this membership for any reason;
6. I also understand that HealthFit Collective Ltd. and/or HealthFit Collective Greytown will collect my personal information in order to process my membership declaration, for credit card reference checking, account administration and marketing purposes;
7. I understand that my information will be collected during any assessment protocol – if I choose to book this appointment for my benefit, and my data will be discussed with the relevant HealthFit Collective staff to create a health pathway/plan/programme to improve my health outcomes.
8. I understand that I have the right to correct any future personal information and health and fitness data that pertains to me;
9. I understand that all my information is kept highly confidential in accordance with my rights as set out in the Privacy Act 1993;
10. I understand that this is a legally binding agreement between HealthFit Collective Ltd. and/or HealthFit Collective Greytown Ltd and myself.
11. I agree that my membership will auto-renew or be reactivated if I do not notify HealthFit Collective Ltd. and/or HealthFit Collective Greytown Ltd before the renewal date of my membership subscription.
12. I agree to not let my children or any other children (under the age of 16 years old) use the gym floor to ensure they are safe. Whereby my child is allowed to use the gym floor, I acknowledge that:
    1. my child is supervised by a HealthFit professional with formal qualifications or;
    2. I get written permission from HealthFit management to do so for a specific reason.
    3. If my child gets injured from over-stepping this boundary I am at fault as the supervisor.
13. I agree that if I choose to organize a group workout with our members to always:
    1. Do outside peak gym hours of 6:30-8:30 am; 12-1:30 pm; 4:30-6:30 pm – Monday-Saturday.
    2. Understand that staff or management is in no way liable for any injury that may occur.
    3. Allow other members to use the space
    4. Agree that if there are more than 2 complaints about the training group within one calendar month that the group can be moved or canceled.

I agree to the following conditions:

1. Membership

‍When joining HealthFit Collective as a member, you agree to join for a Minimum Period. For memberships lasting longer than 3 months, this Minimum Period is 6 Months.

For the whole of your minimum period, you will regularly pay your membership fees on time, even if you do not attend the HealthFit, 18 Allen Street, Te Aro, Martinborough gym, or Five Rivers Medical. Termination conditions are set out in clause 6.​ However, you may cancel this contract by advising us in writing within 5 working days after the date it is accepted by HealthFit Collective Ltd. If you cancel within this time, then unless you have paid for it, you must return any goods that you have received, and pay for services provided to you, including any gym usage, personal training sessions, practitioner sessions, small group training vouchers and educational workshop vouchers you have received. HealthFit Collective will refund any credit balance directly to you.​

I agree that my membership will auto-renew or be reactivated if I do not notify HealthFit Collective Ltd. and/or HealthFit Collective Greytown Ltd before the renewal date of my membership subscription.

‍2. Membership Entitlements

‍Your membership entitles you to make full use of the HealthFit studio (18 Allen St. Te Aro) separately at the gym in Martinborough or Greytown. It does not cover food or drink or the cost of On Demand/online services, specialists or personal training/coaching and practitioner services. We cannot guarantee that the equipment you want to use will always be available to you, particularly at busy times.

Some of our personal trainers/coaches and other specialists may operate from the studio/gym premises. Not all of them are our employees or agents but operate independent businesses. Where you choose to make use of contractor services, you must enter into a contract directly with them, and pay them separately. In the case that you pay HealthFit for a service, these funds are transferred directly to the contractor, and HealthFit Collective is not liable to refund any of their work owed to you as their client.​

‍2.1 Flexi-pass  Membership (Multi-gym Access)

This benefit is only available to members on a 12-month membership term and allows access to all our HealthFit clubs, for no additional fee, provided that the member is paying the present-day subscription price. Once initiated, there are no more changes that need to be made until the current membership term comes up for renewal. An access card at a cost of $25 per location will be provided to you and we advise booking a 30-minute consultation at the future gym location to have a tour and answer any questions you may have. This membership add-on will cost $24/wk for Martinborough members. The member must pay $25 per scan card and an additional set-up fee of $50 when choosing to change to a flexi-pass subscription with us at HFC. The member cannot have any discounts, coupons or specials linked to their membership or must be willing to relinquish those benefits in order to attain this benefit. This benefit can only be activated internally and for existing members only.

‍3. Fees

‍You agree to pay:​

(a) ‘Movement Assessment’ fee if you choose to book this service. A Movement Assessment fee covers specialist collaboration and communication provided to you, including screening your needs, health and safety requirements;​

(b) the total sum of your membership fee, direct debit through direct credit via bank transfer or credit card payment.

It is a requirement of your membership that you must set up a payment via our online payment gateway called Chargebee (on our website) before you first use any of our locations – or on request from us. You agree to notify us if your payment method changes. After the end of your minimum period, you will continue to pay your membership fees due to an auto-renewal unless you choose to terminate your contract under clause 6 or your membership reaches completion. ​After your membership sign-up date, we may increase the regular payment fee each year in line with the annual Consumers Price Index increase for the year to the previous 31 March. We will give you one month’s notice in writing.

(c) Personal Training/Coaching & Membership subscription. Any client that chooses regular personal training on a (a frequency of fortnightly basis or more) and requires regular use of any of our premises needs to be member of HealthFit Collective. This acknowledges the cost on the location, equipment and staff that a member places each time that use our resources. 

​4. Club Rules

‍You agree to comply with all current rules for members of HealthFit Collective. A copy of these rules will always be available to you on the physical premises. You must not carry out any illegal acts on gym & studio grounds, including in our practitioner and changing rooms, and you must comply with our health and safety requirements, including those directed to your own health and safety. If you carry out any activity that we think is offensive or a danger to you or any other person, we reserve the right to require you to leave the HealthFit premises immediately. Under no circumstances may you take a photograph on the HealthFit premises unless given express permission from HealthFit Management. HealthFit Collective rules may change from time to time.

​5. Suspending your membership with HealthFit Collective Ltd.

‍If you join HealthFit for a period of 12 months, during this time (or if you can prove a medical emergency or discuss a grievance period) you may suspend your membership once annually. If on a 12-month term only – for a period no less than 1 calendar month and not longer than 2 calendar months. In any of our locations, by putting your membership on hold, you agree to pay our an administration suspension fee of $40 in place of your regular membership fees. If you decide to suspend your membership your subscription period will be extended by the suspended time taken. Any other members may not be put on hold. For the purpose of clause 5, a membership year commences on the anniversary of joining HealthFit as a member. You are not entitled to accumulate unused suspension entitlements from one membership year to another. You must always give us at least 2 weeks’ written notice of your intention to suspend your membership and why.

5.1 Additional Administration Required

If further invoice reports and statements are needed for employers or any other special need, there is a $40.00 administration fee for this extra dedicated work.

​6. Termination of this contract​

By you:

If you choose to terminate this contract before the end of your membership term, you agree to pay 50% of the remaining billing cycles owing on your particular membership with HealthFit.

You agree to pay an administration cancellation fee of $40.00.

You agree to pay a Scan Card $25 deposit fee upon cancellation and if it is not returned in a labelled envelope, or has been lost or defaced in any way, then the deposit will not be refunded to cover the cost of the scan card.

This termination will be effective from the start of your billing with HealthFit.​ You agree to pay for the early termination costs above to be debited from your account through our Chargebee billing service.

‍Termination after Minimum Period:

‍You do not have to pay us any termination fee if you terminate after the end of your Minimum Period unless the auto-renewal has been in action for 3 days or longer.

If you select the 3-month membership subscription please note that if you choose to cancel before the expiry date, you are required to pay the total sum of your remaining billing cycles, or you can transfer your membership to another person who will have the opportunity to join without a joining fee.

‍How to terminate:

‍For memberships longer than 6 months, you must give us one month’s written notice of your intention to terminate. This may be given during your Minimum Period. We will stop payments of your weekly fees after the end of your notice period.

‍By HealthFit:

‍At any time, we can terminate your membership immediately by giving you notice in writing if you breach any term of this contract, including:

(a) failing to pay any fee on the due date;

(b) breaching HealthFit rules;

(c) carrying out any illegal, offensive, or unsafe activity on Club Premises.

If we do terminate your membership because of a breach of this contract, we are entitled to recover our costs and losses under this contract.​

Termination of Upfront Membership.

If you, the member, decide to leave HealthFit after paying for an Upfront Membership for twelve months, HealthFit will refund 10% of the remaining term left on your membership but otherwise expects the agreed contract to be actioned or transferable to a friend or family member.

Termination of 7-day Free Trial

The 7-day Free trial involves trying classes and using the gym space to see if this is a good fit for you.

7-day Free trials are NOT available for registration over any school holiday dates within in New Zealand at any HealthFit Collective location.

You will need to contact us before your 7-day trial is concluded, otherwise and you may be charged and assumed to be joining as a 12-month solo membership. You will receive an auto-email notification to give you the opportunity to cancel this trial.

‍8. Overdue payments 

‍It is your responsibility to keep your account in funds and to pay all your own fees. This includes any fees that your bank charges if your account is overdrawn because of your direct debit or your fees being charged. If any of your payments fail, we will add the outstanding sum to the next payment. We can charge you reasonable administration costs. If your account with us is more than 4 weeks in arrears, we can send it to a collection agency. If we do, you must pay all reasonable collection costs, including actual legal fees.​

10. Membership Code of Conduct for HealthFit Gym Members

Below sets out an agreed code of conduct that we expect all of our members and clients to abide by. If for any reason we find that you are violating the code of conduct we will exercise our right to cancel your membership. Therefore you agree:

1. Music:
   1. You will not to tamper with the music in any way. If I don’t like the music choice I can choose to wear headphones, ask a staff member to change the music or leave the premises.
2. Lights:
   1. When leaving you will turn off all the lights
   2. When arriving you will turn on all the lights
3. Cleanliness
   1. You will ensure the equipment is put away after I use it.
   2. You will wipe down cardio equipment & benches.
   3. You will bring my own gym towel for sweaty workouts.
4. Communications
   1. You will email greytown@healthfitcollective.co.nz or admin@healthfitcollective.co.nz (Wellington & Martinborough) for any important communication. I will phone 04 979 9056 to leave any important messages.
5. My Safety
   1. You will check all the windows to make sure they are closed before you leave. You will check the sliding doors are locked when you leave.
6. Lost Property
   1. You will endeavor to not leave any personal belongings at any of our locations. Lost property will be donated to the less fortunate regularly and you agree to contact us immediately if you have lost your belongings onsite at HealthFit.
7. Behaviour
   1. I will be mindful and respectful of others.
   2. I will respect the gym equipment
   3. I will not remove any clothing while working out.
   4. I will not bring in other non-members into the gym space unless I’ve asked for permission to do so by HealthFit Collective Ltd; HealthFit Greytown Limited gym owners.
   5. I will not fornicate or commit any other illicit acts anywhere near the gym premises and you understand this space is for exercise and rehabilitation services only.
   6. I will not play my own music or tamper with the sound system in any way.
   7. I will not behave aggressively or intimidate any other clients or members using the gym space.
   8. I will not steal any gym equipment.
   9. I will not take images or other visual media of other members without their permission.
   10. I will not give my scan card to anyone who is not a member of the gym. If they are not a gym member then they cannot use the space until they have signed up online.
   11. My Security is key and therefore I’ll leave the gym space promptly before 9.45 pm or I will get locked in by automatic building security and have to pay a $200 fee for an after-hours call out fee.

By joining online that means you have read all our terms and conditions and agree to all the terms stated above and understand that if you violate any part of these terms and code of conduct, your gym membership will be terminated immediately. You understand that if any damages occur you may be required to pay for damages.